Received a damaged product and/or not satisfied?

Contact us within 14 days of receipt by mail:

You will then receive all the necessary information to return your order and/or request a refund.

Damage to your product?

In order to help you as quickly as possible, it is useful to send along any pictures immediately.

*Products must at all times be in unused condition in case of return / refund.

*Gift cards are not refundable under any circumstances. Is the recipient not satisfied with his/her gift card? In that case the amount can be converted to place an order in our shop. Contact us at